BizLogix joins BMC Software's Technology Alliance Program
Brambleton, VA - (July 20, 2006) - BizLogix LLC, a provider of ITSM solutions for Business self-service and IT Analytics, today announced its partnership with BMC Software (NYSE: BMC). BizLogix product MyTickets integrates seamlessly with Remedy Action Request System to allow Business users to manage their own helpdesk tickets. The Business users of the tool have already acknowledged its high degree of intuitiveness and confirmed the increase in their productivity associated with tracking tickets. The need to call the HelpDesk repeatedly for updates has mostly been eliminated. "The end result is greater participation by the Business community, increased customer satisfaction, operational efficiency and, overall increased alignment between IT and Business," said Jim Baker, Chief Technology Officer at BizLogix.
As a Technology Alliance Partner of BMC, BizLogix will be able to deliver its solution to a greater number of customers. "We are very excited to partner with BMC. Our strong end user self-service features extend Remedy's reach to non-IT audience. It also enables IT Support Staff to administer their work more efficiently. I am confident this partnership will deliver even greater benefits to joint customers," said Ravi Angadi, CEO of BizLogix.
About BizLogix LLC
BizLogix LLC is a solutions company focused on solving the ever challenging problem of aligning IT with business. Through its unique Integrated ITSM Methodology and MyTickets and Analytics product suite, BizLogix facilitates organizational and culture shifts necessary to foster healthy IT-Business partnership, accountability and continuous improvement. For more information about BizLogix, visit www.bizlogix.net.